MySense’s commitment to pioneering compassion in a COVID-19 world

The COVID-19 pandemic continues to disrupt lives and redefine what is normal. Local authorities, the NHS, care providers and families alike are facing new challenges of balancing continuous care for the vulnerable while trying to keep them safe from the virus.

Supporting the national efforts, MySense has now developed its core product to include COVID-19 related data points to help ease that pressure by minimising physical contact through remote monitoring while maintaining consistent care support. Our AI driven solution, which is informed by sensors discreetly placed in the home, can also be installed remotely, ensuring that users are kept safe as much as possible.

The additional data points detect elevated heart rates, body temperatures and other wellbeing signs (including oxygen saturation), notifying carers and responders to any apparent changes.

Through the app and dashboard, health and care staff can view all their MySense users in one place and quickly identify the best way to deploy resources while avoiding unnecessary face-to-face contact.

The MySense sensors are easy to install and blend into the background at home to help people go about their daily routine unhindered. Care teams and end users can also access support on their terms (voice/video support or documentation via our dedicated user portal) to assist with the successful installation of the product.

In addition, MySense can be posted to users directly, to predetermined locations (this could be a nursing or residential home, an extra care facility, or sheltered accommodation), or to regions for Local Authorities/NHS/care providers for self-installation. Packaging also contains supporting collateral and instructions accompanied by an on-call customer support team.

The pandemic has emphasised the increasingly vulnerable position our aging population find themselves in. MySense remains, as always, committed to pioneering compassion to better the lives of others.